Contact Us

Have a question about your order, need help with a product, or simply want to get in touch? We'd be happy to help.

Customer Support

For all enquiries, please contact us by email:

Email: shopblackened@gmail.com

Whether you need assistance with:

• Orders
• Shipping
• Returns & refunds
• Product information
• General enquiries

Our team will do our best to assist you as quickly as possible.

Response Times

We aim to respond to all enquiries within 1–2 business days.

During busy periods, such as new product launches or sales, response times may be be slightly longer. We appreciate your patience and will respond as soon as possible.

Before Contacting Us

To help us resolve your enquiry as quickly as possible, please include:

• Your full name
• Your order number (if applicable)
• A clear description of your enquiry

Business Hours

Customer support is available:

Monday – Friday
9:00 AM – 5:00 PM (UK time)

Enquiries received outside of these hours will be responded to on the next business day.

Thank you for supporting BLACKENED.